DealerRater® was founded in 2002 as the first car dealer review website worldwide. The site currently features more than 38,000 US and International car dealers and 300,000 user reviews. DealerRater provides the opportunity for users to search for car dealerships, read current reviews, write their own review, and find car deals – all for free. Car Dealers are rated on the criteria of customer service, quality of work, friendliness, price and overall experience. DealerRater users also have the option to recommend the dealer and provide a descriptive review.
DealerRater Certified Dealer Program
The DealerRater Certified Dealership program is a car dealer partnership program. Dealerships that qualify for this program must be in good standing with DealerRater and must be committed to quality customer service. Certified Dealers have the opportunity to actively engage DealerRater reviewers and potential customers. DealerRater visitors can feel confident in knowing that a Certified Dealer is dedicated to providing a high level of customer attention and in the event of a disappointing experience, will work with the reviewer to rectify the situation.